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The online shop has been tested and certified by Trusted Shops and bears the official trustmark. The awarded trustmark stands for safe shopping and booking on the internet, no matter what you book and what payment method you choose.

About the Trusted Shops seal of quality


The Trusted Shops quality trustmark distinguishes certified and reputable online shops. The trustmark will only be given to shops that have undergone extensive tests, which include more than 100 criteria in the areas of legal requirements, creditworthiness, security technology, price transparency, disclosure duty, service quality and data protection. These parameters are constantly adapted to the recent jurisprudence as well as consumer protection and its compliance is regularly reviewed.

We show that we meet extensive quality criteria and deal responsibly with the data of our customers. Our customers also benefit from Trusted Shops Buyer Protection, which hedges against financial risks.

With the Trusted Shops Customer reviews, buyers judge the quality of a shop in order to make it visible to other visitors. For more information about secure online shopping, visit the Trusted Shops website.

Trusted Shops was founded in 1999 and is the leading trust brand in e-commerce in Europe. In the meantime, more than 20,000 online retailers have been tested and certified on the basis of carefully selected quality criteria.

Your benefits with Trusted Shops at a glance

  • Our shop is certified according to the Trusted Shops quality criteria and constantly monitored
  • You can register for the Trusted Shops Buyer Protection free of charge
  • Independent and genuine reviews by our customers help you to assess the quality of service, delivery and merchandise of the shop
  • In case of problems, you can contact the Trusted Shops Service Center

If there should be problems ...

For the buyer protection you can register after every purchase for free. In the unlikely event that problems arise, you can contact the experienced, multilingual Trusted Shops Service Center via online system, e-mail or telephone. Here you get professional help, for example, in the reversal of transactions. The dispute settlement procedure, which has been successfully used here, is promoted by the European Commission because of its practicability and cost-effectiveness.

Your purchase at Tourist Info S.L. becomes a relaxed shopping experience with the security of Trusted Shops.