At the tourist information offices, you can get free city maps and metro maps, information about events, and attractions. The free maps are usually completely sufficient to navigate around Barcelona.
The following booked products can be collected at the tourist information offices upon presentation of the voucher (printed or on your smartphone):
The largest tourist information center is located at Plaça Catalunya in the basement, opposite the gray department store El Cortes Inglés (corner of Pl. Catalunya/ C. de Fontanella). There is an escalator at each entrance to access the basement.
In the shop, you'll find plenty of high-quality souvenirs: T-shirts, hats, mugs, calendars, scarves, books, and much more.
Our tip: The queues at the advisory counters can often be quite long, but with a voucher (either printed or on your smartphone), you can also collect your booked tickets and cards directly at the checkout in the shop. This way, you save yourself the waiting times.
For wheelchair users, there is a stairlift available to access the basement.
Tel.: +34 932 853 834
Metro: Catalunya (L1, L3, C1, L7, S1, S55, L6)
Bus: 16, 17, 24, 41, 42, 55, and 58
FGC trains: Catalunya
In the arrival halls of Terminals T1 and T2B, you will find a tourist information stand each.
In Terminal T1: Exit the security area and immediately turn right. After about 50 meters, you will find the Tourist Info. It is located right next to the entrance to the airport chapel.
Terminal 2B: The Tourist Info is located about 50 meters to the left of the exit from the security area in the middle of the hall.
You will also find an additional Tourist Info in the lobbies of the L9 metro station in Terminal T1.
In the heart of the Gothic Quarter, opposite the Cathedral, you will find the Tourist Info on the ground floor of the building at Pla de la Seu.
At the Columbus Monument, you will find two tourist information centers. Both are conveniently located if you arrive by cruise ship.
Mirador de Colom (basement of the monument)
This is located in the basement of the monument and has a small shop. A ride to the approximately 60-meter-high viewing platform is very nice. From up there, you can see the Gothic Quarter and the Raval, Montjuïc, and the port. Downstairs, you can enjoy a wine tasting of Catalan wines. Here you can get tickets for the Monument a Colom.
Metro: Drassanes (L3)
Cabin at the Columbus Monument and Rambla
At the Columbus Monument towards the port, you'll find a tourist information booth housed in a container. This is ideal if you arrive by cruise ship. Just a few meters away, the Portbús shuttle bus stops, connecting the cruise terminals with the city center. From here, you can easily walk up La Rambla, continue with the sightseeing bus of Bus Turístic, or use the metro, where you'll enjoy free travel with the Barcelona Card.
Metro: Drassanes (L3)
If you arrive by bus (long-distance buses or shuttle buses to Girona Airport), you'll arrive at the Estació del Nord bus station. The tourist information is located inside the building.
In the middle of the Gothic Quarter, opposite the cathedral, is the "Col·legi d'Arquitectes de Catalunya", the Chamber of Architects of Catalonia. You can recognize the building by the drawings by Picasso, at the gray building.
The Tourist Info is located on the ground floor of the building at Plaça Nova, 5.
The information booths are located throughout the city. Vouchers cannot be redeemed here.
Christmas opening times:
The opening hours may change due to external circumstances.
All tourist information centers are wheelchair accessible. They are usually accessible at ground level or via stairlifts.
Free city maps are available at tourist information points and often in hotels. These simple maps mark all major attractions and metro stations, with a detailed focus on the old city. A metro network map is also included.
We find these maps useful: they are easy to read, compact, and include essential information. For further details, apps like "Google Maps" can be a helpful addition.
How to use the map:
(Click on the product images to view prices and availability)
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