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Contact - We look forward to your questions



We would like to inspire you for your trip to Barcelona and hope that we have succeeded. If you have any questions about traveling to Barcelona, we look forward to hearing from you.

The most frequently asked questions

How do I get the tickets with the Barcelona Card?

The Barcelona Card offers you many free and discounted entries to attractions and free use of public transportation.

With the Barcelona Card, you can directly enter many of the included attractions without waiting in line. At other attractions, you can get your ticket at a special counter or the ticket office. There, you present the Barcelona Card and receive your ticket for entry, either free or at a discounted rate depending on the attraction.

It’s very simple and straightforward; the accompanying booklet with the Barcelona Card describes this for each attraction.

When will the Font Màgica be operational again?

Barcelona has implemented strict water management measures. To save water, the Font Màgica is currently not in operation. Unfortunately, we cannot say when the city administration will lift these conservation measures. For more information, please visit our website about the Magic Fountains.

What are the must-see attractions in Barcelona?

That's a question we can hardly answer for you. It depends on what interests you, whether you want to experience the cultural side of Barcelona or prefer to spend time at the beach. Which museums are you interested in? Are you up for walking or do you prefer to travel comfortably? And how long do you plan to stay? Are you here for leisure or business? And also, what is your budget?

One thing we are sure of: Barcelona has something for everyone! You will surely find what you are looking for on our attractions pages.

If you plan to visit Barcelona without a detailed itinerary, a good tip is to spend the first one or two days getting an overview with the hop-on hop-off bus and then visit specific attractions, for example with the Barcelona Card or a multi-day public transport ticket.

Can you recommend a hotel?

Barcelona offers a variety of accommodations to suit every taste and budget. Unfortunately, we cannot provide specific recommendations as we have not personally stayed in hotels here. However, on our hotel booking page, you will find detailed information about each hotel and customer reviews. Here, you can read about the experiences of other travelers to find accommodation that meets your needs.

Visit our hotel page for useful tips on your hotel search.

Good luck with your search!

Can you send me information by mail?

No. As an online agency for Barcelona, we provide a wealth of information on our websites about traveling to Barcelona. We do not have printed materials, so unfortunately, we cannot send any to you.

Can I book a private city tour or sightseeing tour with you?

Yes, certainly. We need a few pieces of information from you:

  • Desired date and time
  • Number of people
  • Duration of the tour
  • Specific interests or focus areas
  • Your daytime contact telephone number
  • Any other notes or requests

We will forward your request to our partners, who will provide you with an offer.

The same applies to private city tours or private arrival city tours.

I left my phone behind, what should I do?

If you have left your phone behind, please contact directly the operator of the transportation or the place where you left your phone.

If your phone has been stolen, file a report with the police. Phones are often recovered more frequently than you might think.

You can find addresses and phone numbers of lost and found offices and options for online reporting here: Security, theft and loss in Barcelona.

How do I get to Montserrat?

On our page about the popular excursion destination Montserrat, we provide information on how to get there. You can also book tickets and tours there.


If you have any further questions, we are happy to answer them.

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